Effective Date: 3/1/2025
Welcome to EM Healthcare & Associates. Your privacy is important to us, and we are committed to protecting your personal health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website palmbayclinic.com or receive care at our clinic.
By using our services, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of information when you visit our website or receive care at EM Healthcare & Associates:
- Personal Information: Name, date of birth, address, phone number, email, insurance details, and other identifying data.
- Medical Information: Health history, treatment records, prescriptions, lab results, and other protected health information (PHI).
- Payment Information: Credit card details, billing address, and insurance claims processing data.
- Technical Information: IP address, browser type, device information, and browsing behavior on our website.
2. How We Use Your Information
Your information is used to:
- Provide medical care and treatment.
- Schedule and manage appointments.
- Process billing, insurance claims, and payments.
- Comply with legal and regulatory requirements.
- Improve our website and services.
- Communicate with you regarding your healthcare.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share it under the following circumstances:
- With Healthcare Providers: To coordinate your treatment and care.
- With Insurance Companies: To process claims and payments.
- With Legal Authorities: If required by law, such as subpoenas or fraud investigations.
- With Business Associates: Third-party service providers who assist in operations (e.g., electronic health records, billing systems).
4. Protecting Your Information
We implement industry-standard security measures, including:
- Encryption to protect electronic records.
- Access Controls to restrict access to authorized personnel only.
- Regular Audits to monitor compliance with HIPAA and other laws.
5. Your Rights & Choices
As a patient, you have the right to:
- Access, update, or request corrections to your medical records.
- Request restrictions on how we use or share your information.
- Receive a copy of this Privacy Policy upon request.
- File a complaint if you believe your privacy rights have been violated.
To exercise these rights, please contact us at:
📧 Email: emoisehealth@gmail.com
📞 Phone: 321-541-5547
6. Cookies & Tracking Technologies
Our website may use cookies to enhance user experience and track visitor activity. You can disable cookies in your browser settings.
7. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the effective date.
8. Contact Us
If you have questions about this policy or your privacy rights, contact us:
EM Healthcare & Associates
📍 Address: 5200 Babcock St NE, Suite #301, Palm Bay, FL 32905
📧 Email: emoisehealth@gmail.com
📞 Phone: 321-541-5547
📠 Fax: 321-766-9396
NPI Registration: Family Medicine 1427819770
Provider: Ebony Maynard-Moise, APRN-FNP